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This chapter describes the Youth Program Quality Intervention (YPQI), a setting-level intervention model designed to raise quality in out-of-school time programs. The YPQI takes managers and staff from a network of youth programs through a process of identifying and addressing strengths and areas for improvement, using a standardized assessment tool.
In the fragmented OST sector, defining and measuring quality in terms of staff behaviors provides a common framework that can reduce obstacles to performance improvement and streamline data-driven accountability. This chapter views the point of service as the critical unit of study because it is ubiquitous across OST programs and because it is the place where key developmental experiences are intentionally delivered.